Very friendly efficient service from Sam Brocklehurst when making a will recently.
We dealt with Hawley and Rodgers last year on selling our house due to me being diagnosed with a terminal illness. I explained to them our situation and that we needed to move fairly quickly. We had numerous occasions where we were having to chase for updates and we were in fact in touch with our buyers and sellers and with that discovered they were with holding info on the chain. In the end our estate agent had to physically walk over to try and gain info on what was happening. My husband and I are not complainers, but we were at breaking point when the sale and move date was re-arranged due to them not moving funds in time to go through the whole chain. This then meant everyone was delayed again. With that we rang them - all the phone lines to the Bingham branch were being redirected due to building works!!! Not their fault but why when we are in the middle of trying to complete wouldnt you give an alternate contact number?! So, after a very disgruntled email was sent we got a rude reply (saying we were rude) and they wont deal with us again. I would say in my whole 30 years of life Ive never felt so undervalued as a customer and I have never been so upset due to a house move. And given they knew my situation-showed no compassion or even a want to help us get moved ASAP. WOULD NEVER RECOMMEND! Sorry Hawley and Rodgers.
On selling a property recently the conveyancing, undertaken by Hawley & Rodgers in Bingham, took approximately 3 months. During this time, the buyer and I spoke to each other regularly and neither of us were aware of any issues that might cause delay. The cash buyer was ready to move in June and the property was vacant, eventually we completed in September. Despite ringing Hawley & Rodgers regularly and also emailing and writing, I still have not received an answer as to why the conveyancing took so long.
Hawley and Rodgers Solicitors is a UK Lawyer based in Bingham, East Midlands. Hawley and Rodgers Solicitors is located at 1 Fisher Ln, Bingham, Nottingham NG13 8BQ, UK.
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